01Who we are
Tamers Online is an independent web3 project run by a team of contributors, not a company. The project team decides how the personal data described in this Policy is used for the Tamers Online website, game and app (the “Services”). We designed the Services to need as little personal data as possible. You can reach us about privacy at privacy@tamersonline.com.
02What we collect
| Category | Examples |
|---|---|
| Profile (app) | The wallet address you sign in with, the username you choose and your settings. An email address only if you give us one for news or support. |
| Cards and purchases (app) | NFTs your wallet holds, transaction IDs, products bought and amounts, all read from the public ledger. We never receive your private keys. |
| Gameplay (app) | Decks, matches, results, rankings, in-game actions and reports of misconduct. |
| Technical data | IP address and request details processed by our hosting provider to deliver the pages and protect them from abuse, plus crash logs in the app. |
| Communications | Messages you send to our support addresses. |
We do not ask for your real name, address or identity documents, and we do not collect sensitive data.
03How we use it
| Purpose | Legal basis |
|---|---|
| Run your profile, matches and collection | Performance of our contract with you |
| Process purchases and deliver NFTs | Performance of our contract with you |
| Keep the game fair and secure, prevent fraud and cheating | Our legitimate interests; legal obligations |
| Improve and balance the game | Our legitimate interests, using aggregated data where possible |
| Send news, if you give us an email | Your consent, which you can withdraw at any time |
| Answer requests and handle disputes | Contract; legitimate interests; legal obligations |
We do not make decisions about you based solely on automated processing that have legal or similarly significant effects. Anti-cheat systems may flag accounts, but a person reviews any ban.
04Public blockchain data
Good to know. When you buy, receive or transfer a card NFT, the transaction and your wallet address are recorded on the public Hedera ledger. Anyone can see them, and neither we nor anyone else can change or delete them. Avoid linking your wallet to information that identifies you if you want to stay private.
If you ask us to delete your data, we will delete what we hold on our systems, such as the link between your profile and your wallet, but we cannot erase records on the blockchain.
07International transfers
Some providers may process data outside the European Economic Area or the UK. When they do, we rely on safeguards approved by the law, such as adequacy decisions or Standard Contractual Clauses.
08How long we keep it
We keep profile and gameplay data while you use the Services and for 12 months after you delete your profile, support messages for 24 months, and IP addresses in security logs for up to 30 days. Then we delete or anonymise it.
09Your rights
Depending on where you live, you can ask to access, correct, delete or export your data, to restrict or object to how we use it, and to withdraw your consent at any time. Write to privacy@tamersonline.com and we will answer within one month. Signing a message with your wallet is enough to prove the data is yours.
If you are not happy with our answer, you can complain to the data protection authority where you live.
10Children
The Services are not meant for children under 16. We do not knowingly collect their data. If you think a child has given us personal data, contact us and we will delete it.
11Security
We protect data with encryption in transit, access controls and regular reviews. No system is completely secure, so keep your wallet keys private. We will notify you and the authorities of any data breach as the law requires.
12Changes and contact
We will post any changes to this Policy here and announce significant ones in advance. Questions: privacy@tamersonline.com.
Last updated October 17, 2026Read the Terms of Service